Online Payment
Online payments are
done via Paypal Secure Checkout. Further
details about this service can be found at http://www.paypal.co.uk
Delivery
Orders can be
tracked by calling us on 0800 195 98 97
Delivery is
intended to be Next-Day*
assuming that you have ordered before 3pm. However, this could
forseeably
(although rarely) be affected by events such as postal strikes or
disrupted road transport networks.
(* PLEASE
NOTE : If you order a battery after 3pm on Friday - our courier service
will not pick up the order until the following Monday - therefore
orders placed after 3pm on Friday will NOT arrive until the following
Tuesday)
Fitting is not included in the Buy
Online price. If you wish to have the product fitted by us then please call 0800 195 98 97
to arrange an installation
engineer to visit. The average installation price
would be around £15-20 extra provided you live within 10 miles of
Stockport.
Incorrect orders
sent out because we could not
contact you
We request that you
submit your vehicle registration number so that we can trace the model
of your vehicle. We also request that you leave a contact
telephone number.
If you do not
submit this information during your purchase and we
cannot contact you then we will not be held responsible for an
incorrect product being posted out to you. In this situation you
will be required to pay all additional postage and transport
costs.
Liabilities and
Losses
We accept full
liability for the Product during transit. Although
we seek to keep our standards
as high as possible - you must check the condition
of the product upon
receipt. After receipt of the product and you have
given a signature - the liability for anything concerning that product
is passed to yourselves.
Dangerous
Substances
Automotive
Batteries contain Battery Acid which is highly
corrosive. ALL of our
products are
checked before dispatch and we are confident that each is
dispatched appropriately. However, having checked the condition
of the Battery upon receipt -
you must still undertake basic safety precautions as
found by clicking < HERE >
Returns
Any product found
on receipt to be damaged must be reported to us immediately. Call us on 0800 195 98 97
Free from UK Landlines (Monday to Saturday 9am-5pm)
Warranties
In the instance of a warrantied product
failing you muct contact us where a replacement battery will in most
circumstances be issued immediately by courier.
Our product
warranties cover product
replacement only i.e. we guarantee the product
against physical failure for the duration of x years (usually 4) We
will supply a replacement product in the instance of product failure
during that period.
Faults caused by
under-charging the battery
We do not accept
product returns that are caused by vehicles with
malfunctioning
alternators** We also do not accept product returns from owners
of
vehicles that barely cover 1000 miles per year where the battery is not
charged regularly enough to be considered normal operation.
Negligence on your part may be
investigated if we doubt that your claim is genuine.
As a general rule
our warranties are No
Quibble!
(**
The
vehicle's
alternator
re-charges
the
battery
whilst
the engine is running)
